Refund And Return Policy

Refund & Return Policy

At D4 Designer Aroma Candle, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• You have 7 calendar days to return an item from the date you received it.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
• Proof of purchase (receipt or order number) is required for all returns.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status.
• If your return is approved, we will initiate a refund to your original method of payment.
• Refunds usually take 3–5 business days to process after approval.

Non-Returnable Items

• Used candles or products that are damaged due to customer misuse are not eligible for return or refund.

Contact Us

If you have any questions about our refund and return policy, please contact us at hfsisrar@gmail.com or call 0319 3991292.